Automox - Best Patch management and Deployment tool
June 12, 2023
Automox - Best Patch management and Deployment tool
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Automox
Automox is a great tool for end point deployment and patching, we have been using Automox over the years and it help was with Security configuration and to tun various custom scripts. Over the years the support via build in chat which is also live make to reach the Customer Service representative easily. Specially considering the dashboard with detailed graphical chats lets us understand the current system status.
- Great live dashboard view which lets understand the system status
- Easy end point deployment and patching for all the end users
- Scheduled downtime marks for the prod support users to have more control over the system
- Reporting functionality need lot of scope for improvement
- System comes downs multiple times which cause end users to suffer a lot
- Remote access was working great at earlier versions nut not the scope has been reduced by a lot and multiple users cannot access at a time
- Deployment and pathing effort reduces by one third of time, which saves time and money
- Concern towards the security has much improved from time to time
- Dashboard and reporting does has a lot of scope of improvement which in turns impact business
This the one of the best feature that Automox has provided, in our current organization we have reduce the human effort for maintenance by one third which saves business money and time. We have implement this in out banking sectors and planning to use the same tool on other sectors as well. It would be great if more automation is involved in this tool.
Special thing about Automox is that it has customer deploy packages for many remote end points where as other tools listed does not have that privileges. Other tools are not user interface friendly where as Automox user interface is very easy and customizable as well. Unique thing about Automox is that it has great dashboard but other tools has good reporting structure which is a bit lacking in this tool.
Do you think Automox delivers good value for the price?
Yes
Are you happy with Automox's feature set?
Yes
Did Automox live up to sales and marketing promises?
Yes
Did implementation of Automox go as expected?
Yes
Would you buy Automox again?
Yes