Patching Made Easy
September 18, 2024

Patching Made Easy

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Automox

We have deployed Automox to a mixed Windows and MacOS environment. Having a mixed environment presents the issue of trying to patch two different operating systems across a very distributed enterprise. Automox helps reduce having a dedicated application for each operating system by being a single pane of glass. We have worklets/policies in place to patch each OS as vendor updates come in or CVE's.

Pros

  • Patching
  • Application deployment
  • End User device information/reporting

Cons

  • When changing the device name on the web interface, it would be great if that change also reflects on the end user device
  • Possibly consolidating the different report types, it gets a little confusing
  • Being able to move devices between OU's within the web console
  • Significant money saving in terms of how many applications we have to manage.
  • Significant time savings not having to hop between multiple applications.
It is largely a set and forget once you have your policies configured. Yes, you do need to fine tune the policies from time to time but Automox takes care of vendor application patching as well as the device patching. We don't have to go into our MDM and create policies to take care of patching.
Automox has a great UI and most things are easily labeled. Automox has great documentation to guide a new user on how the application works.

Do you think Automox delivers good value for the price?

Yes

Are you happy with Automox's feature set?

Yes

Did Automox live up to sales and marketing promises?

Yes

Did implementation of Automox go as expected?

Yes

Would you buy Automox again?

Yes

I really wish I had Automox at the enterprise I used to work at. Automox truly makes the patching process super simple and easy. The Automox UI is easy on the eyes and it's mostly easy to navigate. Support is quick and super helpful. Otto AI is also helpful when trying to create a custom script!

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