Avalara? What a great product!
Remona Callair-Simmons | TrustRadius Reviewer
October 26, 2018

Avalara? What a great product!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • AvaTax

Overall Satisfaction with Avalara

Our company uses a CRM (Customer Relationship Management) system for our security sales. Avalara is used to ensure that sales tax is calculated properly at the time of sale. It is used by the entire sales and accounting departments.
  • Customer Service. Avalara is very quick to respond to any questions related to its product.
  • New Customer Orientation: I had a very pleasant experience implementing Avalara into our CRM system!
  • Accuracy: We currently do not utilize the sales tax reporting function, however, when we file our State and Local tax returns, the Avalara calculations are 100% correct.
  • As a fairly new customer, I have not experienced any areas of improvement, yet :-)
  • Certainly, time spent calculating sales tax. Integrating Avalera ensures that all state and local taxes are correctly calculated at the time of sale.
As with any implementation of new product, we were nervous. The implementation went on without a glitch.
The site is easy to navigate and set up. Avalera's integration with our other systems are seamless
Avalara is the only product our company has ever used for sales tax calculations.
As a fairly new customer, with new customer concerns going into implementation, we were very satisfied with a product that came highly recommended to us.