October 26, 2018
Score 7 out of 10
Overall Satisfaction with Avalara
It is being used by the finance department to calculate and remit sales tax across states that we do business in.
- Calculation of sales tax.
- Reports by state and period to remit sales tax.
- East of setup for various types of sales types and codes.
- I think it would be great it Avalara offered advisory services, i.e., where should we be collecting sales tax, and what types of services are taxable/ non-taxable in each state.
- Avalara saves a lot of time that someone would otherwise have to spend calculating payments by state and maintaining rates.
- Sage Accounting
In both instances, our third-party developers work with Avalara's team to facilitate.
Overall positive, while reflecting the reality that there is some room for improvement.
Currently we only use Avalara for tax calculation, but have considered the service for managing returns. It will come down to cost considerations.