Overall Satisfaction with Avalara
We are using Avalara for our sales tax calculations at our online store, our sales tax return filings, and for our sales tax certificate collection and management. Our accounting department and customer service group both use the software. It makes selling online possible and makes compliance feel so much easier.
- The technical support is fantastic.
- Software is easy to use.
- They solve a problem that would otherwise keep me up at night.
- Some of the import spreadsheets and coding are very particular.
- The sales tax return filing process has been so streamlined and takes 20% of the time it used to.
Our organization has benefited from managed returns filing and exemptions certificate management. The managed returns have made this task so much less daunting than it once was. We are also excited to integrate the exemption certificate management module to our online store to cut down on time spent tracking down certificates.