Overall Satisfaction with Avalara
It provides real-time tax rate information on our product based on the country the product is sold. It also aids with tax reconciliation.
- Provides real-time tax information.
- Quick response on basic issues.
- Online tool.
- Account management responsiveness.
- Report accuracy.
- Tax rule logic matching documentation.
- Reduces the management cost of dealing with multiple use tax.
- It has increased the reconciliation efforts due to inaccurate reports.
- It has increased SW logic efforts due to the Avalara system not applying applicable tax logic.
- AvaTax with our own company system
API set up was not difficult.