Show me why should I stay
May 09, 2019

Show me why should I stay

Maryuri Doria, PMP | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax

Overall Satisfaction with Avalara

It provides real-time tax rate information on our product based on the country the product is sold. It also aids with tax reconciliation.
  • Provides real-time tax information.
  • Quick response on basic issues.
  • Online tool.
  • Account management responsiveness.
  • Report accuracy.
  • Tax rule logic matching documentation.
  • Reduces the management cost of dealing with multiple use tax.
  • It has increased the reconciliation efforts due to inaccurate reports.
  • It has increased SW logic efforts due to the Avalara system not applying applicable tax logic.
The API implementation was fairly easy.
  • AvaTax with our own company system
API set up was not difficult.
So far I have only experienced one benefit of using Avalara services, so I'm not seeing much value for our company any more due to things mentioned in previous questions. I'm hoping to find what else the company can do for us to bring value and keep our business.
Based on my experience, it would be better suited for a company that deals with known tax regulations.

Avalara Feature Ratings

Sales and Use Taxes
Cross-border Taxes
VAT / GST Taxes
Geolocation for Tax Assessment
3rd-Party Software Integrations
Not Rated