Overall Satisfaction with Avalara
The Tax Department utilizes Avalara for sales tax return compliance and exemption certificate management.
- Accurately files tax returns.
- Validates exemption certificates.
- Customer support.
- Legal entity management.
- State tax rate update communication.
- I no longer have to manage state and local tax rate changes and update them in my systems.
- Tax return notice tracker and management are great.
Pretty easy on the Avalara side and more difficult with internal ERP systems.
Managed return filing has assisted at previous employers with amended returns. We are currently assisting with exemption certificate validation and importing.