Avalara review
May 10, 2019

Avalara review

Jennifer Kolterman, CPA, MST | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax

Overall Satisfaction with Avalara

Avalara is being used by my clients and myself to prepare and file returns.
  • Tax code variations
  • Ease of use
  • State research
  • Phone service expertise needs to be elevated for tax practicioners
  • Accountant interface to see multiple clients at once needs to be further developed
  • Filing returns with efficiency and ease
  • Rate updates for multiple jurisdictions is accurate
Implementation went well and the team sent to my client was knowdge able and professional.
  • QuickBooks
  • ERP software
Software is user-friendly and easy to navigate.
I love the exemption certificate process and ease. I like that customers can be emailed to get exemption certificates from them.
I have noticed that the sales tax rates not always current with Vertex but they are in Avalara.
Great when clients are assessing risks and filing requirements in multiple states. Ease of use with tax rates for multiple jurisdictions.

Avalara Feature Ratings

Sales and Use Taxes
Cross-border Taxes
Not Rated
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
Not Rated
3rd-Party Software Integrations
Not Rated
Tax Data Reporting
Not Rated
Compliance Administration Management
Not Rated
Tax Exemption Processing
Not Rated
Tax Document Management
Not Rated
Complex Tax Scenario Management
Not Rated