Overall Satisfaction with Avalara
Avalara is being used by my clients and myself to prepare and file returns.
- Tax code variations
- Ease of use
- State research
- Phone service expertise needs to be elevated for tax practicioners
- Accountant interface to see multiple clients at once needs to be further developed
- Filing returns with efficiency and ease
- Rate updates for multiple jurisdictions is accurate
- QuickBooks
- ERP software
I love the exemption certificate process and ease. I like that customers can be emailed to get exemption certificates from them.
I have noticed that the sales tax rates not always current with Vertex but they are in Avalara.