Avalara - Obvious Selection and set up for a Long Term Business Relationship
July 07, 2019

Avalara - Obvious Selection and set up for a Long Term Business Relationship

Thomas Nash | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns

Overall Satisfaction with Avalara

Avalara is a system and service outsourcing solution for our eCommerce sales tax calculations (through an API with our eCommerce platform) plus the service component to file all necessary returns to multiple states as required. It allows us to use the experts at Avalara versus our company having to become an expert on the specialized sales tax world. We ultimately save a lot of time through this solution and may also be avoiding compliance issues by using the Avalara service.
  • Customer service and friendly staff
  • Account management
  • Easy API implementation
  • Integration of existing systems to form one single sign on system
  • We definitely save time and energy (how much is hard to calculate for our small operation).
  • We save on filings but also on the individual calculations for the eCommerce system as it's automatic.
It was a simple API implementation of Avalara with our eCommerce platform. The implementation personnel support was also excellent.
  • MarketPowerPro
It was an easy integration through existing APIs.
Almost everything is a smooth operation and the systems are fairly user-friendly. I give a 9 rating because anything can be improved including making the systems even more user-friendly.
We use the returns filing service also, and it has been excellent to have the firm manage those processes and help us stay on time with filings.
Small and medium businesses should likely all be on a system/service like this.

Avalara Feature Ratings

Sales and Use Taxes
10
Geolocation for Tax Assessment
10
3rd-Party Software Integrations
10
Tax Data Reporting
10
Compliance Administration Management
10
Tax Document Management
10