Overall Satisfaction with Avalara
Avalara is a system and service outsourcing solution for our eCommerce sales tax calculations (through an API with our eCommerce platform) plus the service component to file all necessary returns to multiple states as required. It allows us to use the experts at Avalara versus our company having to become an expert on the specialized sales tax world. We ultimately save a lot of time through this solution and may also be avoiding compliance issues by using the Avalara service.
- Customer service and friendly staff
- Account management
- Easy API implementation
- Integration of existing systems to form one single sign on system
- We definitely save time and energy (how much is hard to calculate for our small operation).
- We save on filings but also on the individual calculations for the eCommerce system as it's automatic.
- MarketPowerPro
It was an easy integration through existing APIs.
We use the returns filing service also, and it has been excellent to have the firm manage those processes and help us stay on time with filings.