Overall Satisfaction with Avalara
We use Avalara to calculate sales tax on all of our sales. This helps us to eliminate manual tax calculation steps and errors. Avalara also prepares the tax returns for 8 states for us.
- Real time taxing - always current rates.
- Preparation of tax returns.
- Reporting.
- Customer service.
- Help desk is very difficult to get a response from.
- More training at implementation.
- Large reduction in time spent calculating tax and filing returns.
- Elimination of tax errors from manual calculations.
- Allows sales department up front access to know if customer is taxable or not.
- Acumatica
Integration was seamless.
- Avalara Returns
- CertCapture
Saves time and errors sometimes encountered in manual calculations.
We went right to Avalara based on the recommendation from our Acumatica ERP implementation team.