Avalara is a solid sales tax partner
August 25, 2021
Avalara is a solid sales tax partner
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- AvaTax
- Returns
- CertCapture
Overall Satisfaction with Avalara
Avalara is being used by the USA entity of our organization. It is used to calculate sales tax which is then displayed on our invoices via an integration with our ERP system. We also maintain tax exemption certificates using CertCapture and leverage AvaTax to compile and remit sales tax returns. The system reduces the human resource needs to comply with sales tax requirements.
- Calculates sales tax
- Manages sales tax exemption certificates
- Compiles and electronically submits sales tax returns
- Reconciliation of the liability to our GL has been a challenge
Do you think Avalara delivers good value for the price?
Yes
Are you happy with Avalara's feature set?
Yes
Did Avalara live up to sales and marketing promises?
Yes
Did implementation of Avalara go as expected?
Yes
Would you buy Avalara again?
Yes
- Reduced time spent in billing customers
- Reduced time spent calculating sales tax due
- Reduced time spent compiling tax returns
- QAD
Not very difficult although we did utilize a third-party to assist. It was completed in a couple of weeks.
- Avalara Returns
- CertCapture
- Professional Services (nexus studies, registrations, backfiling, etc.)
We have benefited from the use of all of these services. The Avalara Returns allows us to automate the compilation and electronic submission of sales tax returns. CertCapture is used to ensure we manage tax exemption certificates appropriately. The professional services was used for registrations although the benefit is marginal as we are required to provide the data to Avalara and they do not store it for use when an additional registration is required.