Avalara - Like it once you get to know it
Updated September 24, 2024

Avalara - Like it once you get to know it

Lynne Falkner | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns

Overall Satisfaction with Avalara

Avalara is linked to QuickBooks for real time tax collection. This assists in data collection for filing returns.

Pros

  • State by state sales
  • break out of county, city taxes
  • sales tax rates

Cons

  • will become unresponsive with QB's located on the server
  • some reports are not available when I became a MRA user
  • calculation of tax due
  • Epicor
  • QuickBooks Desktop
  • QuickBooks Online
was more complicated than i thought it would be. several attempts to migrate Avatax
Sometimes Avatax will not calculate tax so we have to manipulate the shipping address and change things to make it recalculate
  • Avalara Returns
Saves time - no longer are filing
Have not used others

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

Yes

Did implementation of Avalara go as expected?

Yes

Would you buy Avalara again?

Yes

The reports generated from QuickBooks online for Avatax are not titled correctly.

Avalara Feature Ratings

Sales and Use Taxes
9
Cross-border Taxes
9
Geolocation for Tax Assessment
9
3rd-Party Software Integrations
6
Tax Data Reporting
8
Compliance Administration Management
8
Tax Exemption Processing
7
Tax Document Management
7
Complex Tax Scenario Management
6

Cross-Border Tax Compliance with Avalara

Avalara sends out updates on new information.
No, we have not changed our sales stratagies
We already sell internationally - We sell B2B

Using Avalara

10 - calculate sales tax on sale
2 - IT computer support

Using Avalara

ProsCons
Like to use
Well integrated
Convenient
Familiar
Difficult to use
Requires technical support
Slow to learn
Feel nervous using
  • Creating state specific reports
  • Editing the reports to keep information needed.

Comments

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