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Sales Tax
July 06, 2018

Sales Tax

Tessa Peterson | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax

Overall Satisfaction with Avalara AvaTax

A different department handled this.
It is easy to use but sometimes I feel the need to double-check its work with the state's website.
Our finance department uses it for sales tax rates in our point of sale system.
  • They have good support teams.
  • The break sales tax rates down by state to the highest level they can go.
  • They easily work with our point of sale system for every order.
  • They don't notify us of changes in rates so we are aware of them.
  • Their online website isn't always accurate and up to date.
  • There are specials rules in every state, like higher rates in malls, that we still have to research and be aware of.
  • Its a cheaper solution than hiring someone to know tax rates as their full-time job.
  • Some time is still spent on know the nuances for each state's sales tax.
  • It was an easy process for IT to implement within our organization.
  • JD Edwards Enterprise One
I did not work on this part.
We do take advantage of Avalara by having them also file our returns. It was a no brainer to get our sales tax rate from them and then have them fill out the returns and file for us.
It is well suited for smaller companies that need to ping the sales tax rate whenever an order is placed. It is not well suited for a company with no sales tax experience that just needs to know rates of jurisdictions.