Simply and powerfull system!
January 07, 2022
Simply and powerfull system!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Avaya Cloud Office
We needed a scalable solution, completely in the cloud that would allow us to work anywhere but above all had a system of statistics and monitoring of the work. Avaya Cloud office!
- Queue stasistics and monitoring
- Work anywhere
- Scalable
- Easy to use
- User friendly
- Easy to menage
- Presence integration with Microsoft Teams
- Automatic logoff when user are not connected via Application
- Better calendar integration, when users are OUT OF OFFICE automatic turn off "accept queue calls"
- Price per user fit the budget
- Cumulative minuts per month
- At the moment positive at all
We do not use the additional features, only the telephone ones. For everything else, we kept MS Teams
Since the presence of Teams is not updated while you are on the phone, we are not benefiting from any integration. We use MS Dynamics but it has not yet been connected.
not used.
Do you think Avaya UCaaS delivers good value for the price?
Yes
Are you happy with Avaya UCaaS's feature set?
Yes
Did Avaya UCaaS live up to sales and marketing promises?
Yes
Did implementation of Avaya UCaaS go as expected?
Yes
Would you buy Avaya UCaaS again?
Yes