Good service
June 29, 2022

Good service

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Avaya Cloud Office

We have an Avaya VoIP phone system. We use it for phone, conferencing, and texting for our law firm's communication needs.
  • Analytics.
  • Phone.
  • Conferencing.
  • Texting.
  • Video conferencing.
  • Outlook integration.
  • Efficiency.
  • Flexibility.
The one platform has made our office more efficient.
Response time is good, but would prefer a dedicated support person.

Do you think Avaya UCaaS delivers good value for the price?

Yes

Are you happy with Avaya UCaaS's feature set?

Yes

Did Avaya UCaaS live up to sales and marketing promises?

Yes

Did implementation of Avaya UCaaS go as expected?

Yes

Would you buy Avaya UCaaS again?

Yes

It is well suited for communication management within a law practice.