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AVI-SPL- Excellent Service!
March 08, 2022

AVI-SPL- Excellent Service!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with AVI-SPL

AVI-SPL is a trusted partner for providing technology solutions for the K-12 Education market.
  • Inventory
  • Variety
  • Vendor Relationships.
  • Logistics
  • Competitive Pricing.
  • The products purchased helped to improve access to technology and enhance teaching and learning.
Everyone I've ever worked with from this organization has been great. I had an especially great working relationship with Autumn Lewis, my initial account executive. I really wish that they could be more competitive in their pricing so that I could do more business with them.
As a K-12 school, we did have a period of remote and hybrid instruction that was supported by technology-based devices. Currently, we have had a full return to in-person learning.
Since AVI-SPL had initially been so competitive we had them look at a few AV integration installation projects. Unfortunately, as a K-12 public educational institution, we had to go with the lowest bidder.

Do you think AVI-SPL delivers good value for the price?

Yes

Are you happy with AVI-SPL's feature set?

Yes

Did AVI-SPL live up to sales and marketing promises?

Yes

Did implementation of AVI-SPL go as expected?

Yes

Would you buy AVI-SPL again?

Yes

When I worked with my initial account executive I felt that their proposals were always more competitive than their peers in this segment. My current account executive is kind, responsive, and efficient, but as a K-12 public school system, I am required to purchase from the least expensive vendor. Subsequently, I have not purchased from AVI-SPL as often since getting a new account executive. I have even reached out to specific product manufacturers to ensure that no vendor was getting deal reg. and all vendors were receiving the same pricing on product.