AVI-SPL comes through in the clutch!
April 19, 2022

AVI-SPL comes through in the clutch!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with AVI-SPL

AVI-SPL worked with us to find a solution for our corporate video conferencing needs, collaboration rooms, and conference rooms. Their team clearly communicated the available products in the marketplace that would meet or exceed our needs. Their field installation team worked closely with us to make certain that the impact on daily operations would be at a minimum.

Pros

  • Collaboration
  • Communication
  • Installation

Cons

  • Value Engineering
  • Current product availability
  • Deeper user education
  • Improved information sharing
  • Improved overall collaboration
  • Improved client services
The AVI SPL help desk has been attentive when we have reached out to them (which has only been a few times). Generally, they were responsive and able to troubleshoot any issues right away and get us back to the full functionality of the system. Thanks again and a job well done.
The video conferencing has allowed us to remain as close to the "status quo" as possible given the challenges of the COVID world/workplace. We have been able to directly connect with our clients and work through any project issues in near real-time as opposed to chasing down email strings.
We didn't have similar products prior to AVI-SPL's help.

Do you think AVI-SPL delivers good value for the price?

Yes

Are you happy with AVI-SPL's feature set?

Yes

Did AVI-SPL live up to sales and marketing promises?

Yes

Did implementation of AVI-SPL go as expected?

Yes

Would you buy AVI-SPL again?

Yes

AVI SPL did a great job directly collaborating with our management team to share what products are currently in the marketplace which would serve/exceed our needs. Their engineering department worked well with addressing any challenges and clearly expressing how the system would be designed to meet our needs.

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