Basecamp Review | TrustRadius

Overall Satisfaction with Basecamp

Pros and Cons

Pros

Organization of project material and communication across multiple teams within the business.

Cons

Collaboration, file management, timekeeping.

Return on Investment

Time savings.

Likelihood to Recommend

Using Basecamp

Users and Roles

25 - Product
Innovation
Marketing
Pricing
Technology
Finance
Project Management

Support Headcount Required

5

Business Processes Supported

We use this product as our main project management tool.

Likelihood to Renew

10

Basecamp Implementation

Implementation Rating

7

Implementation Details / Implementation Partner

Implemented in-house

Basecamp Training

Training Types Used

Self-taught

Ease of Basecamp Training

easy to learn - absolutely self explanatory

Configuring Basecamp

Product Configurability

8

Great ui/ux very intuitive workflow

Basecamp Support

Support Rating

8

Premium Support

No

Using Basecamp

Usability

9

Basecamp Reliability

Reliability and Availability

10

Performance

9

Integrating Basecamp

Future Integration Plans

salesforce, rally

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