Overview
What is Basecamp?
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
Basecamp: Perfect for Confusing Clients and Losing Business
BaseCamp Review
Basecamp is a fine basic PM software, but there are better options out there
Basecamp Has All the Supplies You Need to Reach the Summit of Your Business
My Favourite Project Management Software
Basecamp Fan for Life
Basecamp - Simple and easy to use all-in-one project management tool for small teams
Basecamp works great for our simple, limited scope of needs
Based at Basecamp and loving it!
Set up your Basecamp and climb to new heights!
Basecamp is a perfect marketing project management tool for external agencies
Great tool for those who want visibility in projects, and need to organize work and docs
Better options out there (for us at least)
Best Project Management
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Task Management (117)5.353%
- Team Collaboration (117)4.747%
- Document Management (109)4.242%
- Resource Management (98)4.141%
Reviewer Pros & Cons
Pricing
Basecamp Business
$99
Basecamp Personal
Free
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $15 per month per user
Product Demos
Basecamp Demo
Garmin Basecamp demo - Part III
Garmin Basecamp demo - Part II
Basecamp - 2-minute Demo
Garmin Basecamp demo - Part I
Basecamp Project Management Review
Features
Project Management
Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation
- 5.3Task Management(117) Ratings
This includes the ability to plan, track, collaborate and report on tasks.
- 4.1Resource Management(98) Ratings
Resource management is workload planning to maximize resources.
- 3Gantt Charts(40) Ratings
Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.
- 4.1Scheduling(93) Ratings
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
- 3.1Workflow Automation(68) Ratings
Workflow automation is the ability to route work requests along an approval process automatically.
- 4.7Team Collaboration(117) Ratings
Team collaboration capabilities let team members work directly with each other and provide team updates.
- 4Support for Agile Methodology(49) Ratings
Agile is a time boxed, iterative approach to development that builds software incrementally instead of trying to deliver it all at once near the end.
- 3.5Support for Waterfall Methodology(45) Ratings
Waterfall methodology is a tradition development method that is linear and sequential.
- 4.2Document Management(109) Ratings
Document management provides for centralized management of all project documents.
- 4.3Email integration(96) Ratings
Email integration allows work requests to be made directly from email.
- 4.5Mobile Access(95) Ratings
Mobile access is the ability to access the software from a smartphone or tablet.
- 3.4Timesheet Tracking(44) Ratings
Timesheet tracking is the ability to track all billable and non-billable hours for each project.
- 3.6Change request and Case Management(55) Ratings
Change request and change management enables tracking of all customer requests including priority and timeframe.
- 7.1Budget and Expense Management(39) Ratings
Budget and expense management provides the capability to track all expenses by employee or department and link them back to department. It also enables hourly rates to be set.
Professional Services Automation
Features that support professional services organizations
- 8.3Quotes/estimates(29) Ratings
Ability to create, manage and send project fee proposals to customers
- 6.9Invoicing(25) Ratings
Ability to create, manage and send invoices to clients during or after completion of a project
- 8Project & financial reporting(34) Ratings
Ability to analyze project and financial data based on custom criteria to gather insights and improve business performance
- 7.9Integration with accounting software(27) Ratings
Real-time, two-way sync with accounting or financial software to facilitate project and financial reporting
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Basecamp?
Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.
Basecamp Integrations
Basecamp Competitors
Basecamp Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(1260)Community Insights
- Recommendations
Based on user reviews, here are the three most common recommendations for Basecamp:
-
Learn and Utilize Basecamp's Features: Users recommend taking the time to learn about all of Basecamp's features and functions. They suggest getting training or working with someone experienced in Basecamp to fully utilize the platform. This recommendation helps users make the most out of their Basecamp experience.
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Set Up a Standardized System: Many users suggest setting up a system or process that everyone can follow when using Basecamp. This recommendation helps to ensure consistency and streamline project management within teams.
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Consider Other Tools for Advanced Functionalities: While users find Basecamp handy for organizing projects, offering instructions and feedback, some reviewers suggest using a more advanced tool, like Monday.com, for large teams collaborating on projects. They advise evaluating additional functionalities and comparing prices before deciding on Basecamp.
Overall, users recommend considering Basecamp as a low-cost option for small teams with straightforward projects. It is recommended for organizing projects, managing workflows, facilitating team cooperation, linking departments, coordinating tasks, and storing data. However, users caution against using it for purposes other than its intended use and highlight that compared to more advanced tools, it might seem basic and limited in benefits. It is also suggested to stay updated with appropriate titles and efficiently organize projects while using Basecamp. Additionally, Google Drive is recommended for file management purposes.
Attribute Ratings
Reviews
(1-5 of 5)Basecamp Review
- Organization of project material and communication across multiple teams within the business.
- Collaboration, file management, timekeeping.
- Time savings.
Innovation
Marketing
Pricing
Technology
Finance
Project Management
- We use this product as our main project management tool.
- Implemented in-house
- Self-taught
- salesforce, rally
Basecamp Meets Higher Ed at UCF
We use Basecamp on projects and ongoing work at the Center for Distributed Learning for communication, collaboration, and to break down tasks into component To Do items. We find that the To Do lists provide a simple "eyeball" method for judging the completeness of tasks.
Our organization consists of various functional teams that are not required to Basecamp. Its use is completely optional but judging by the number of projects currently using it (43), our teams find it a valuable tool.
Some of the projects we are involved in tend to be long-term, slow progress efforts. It would be quite difficult to stay in touch with them without having a record of the goals, desired outcomes, and activity toward those goals. Basecamp solves this problem for us.
- For us the strength of Basecamp is the To Do list. To Do lists help us in three ways: 1) They help us document how work breaks down into component subtasks; 2) They provide a simple means of tracking work (eyeball method); 3) After the work is complete, the To Do list along with all the comments and notes attached to it provides a means to help predict the level of effort for similar tasks that may need to be done in the future.
- I personally use To Do lists frequently when reviewing media for online courses like software demonstrations, videos, stills, and any other content that might be included in the course. Each error, be it a typo, flaw, or design issue is documented a single line item. The To Do item is the assigned to a team member to be addressed. Basecamp notifies them via email. These completed lists provide us with a kind of measure of the initial quality of our alpha-level work.
- I like to refer to Basecamp as "Project Management Lite". Basecamp plays that role well and needs little improvement if used as a project accessory and not as a formal management tool. If I were to wish for one thing it would be that there be some sort of native reporting tool that would help in understanding the level of effort for tasks. I have investigated a few of the third party tools powered by the Basecamp API but have not been satisfied with any so far.
- For our needs here at the University of Central Florida it would be nice to have expanded options for managing user roles that include a wider range of "Super Powers" as Basecamp calls them.
- If you have certain projects that contain sensitive data or other information that must remain totally under your own control then you should probably avoid Basecamp since it is hosted entirely on their facilities.
- Task Management
- 80%8.0
- Team Collaboration
- 80%8.0
- Support for Agile Methodology
- 50%5.0
- Support for Waterfall Methodology
- 50%5.0
- Document Management
- 50%5.0
- Email integration
- 80%8.0
- Mobile Access
- 60%6.0
- We do not track ROI for Basecamp. Basecamp has enabled many of us to do our jobs more easily and efficiently and has probably led to a more enjoyable work experience for some of us. I believe this intangible to be of high value for us.
- Their self help products like guides and webinars are good.
- Very quick response time.
- Almost never need them to begin with.
Getting Organized and Keeping On Task with Basecamp
- I really enjoy the ability to pick and choose which participants of a particular Basecamp will get each conversation thread and reply.
- The To-Do list feature is one of the most useful that I've found anywhere, with the big plus that I can subscribe to the feed from my Google calendar.
- While this feature is only for Gmail users, I'm a big fan of the new "View on Basecamp" button that appears in the preview of every email from Basecamp. That way I don't even need to open the email, I can just click the link and reply directly on the thread itself.
- Many of my clients enjoy the ability to reply to threads via email, rather than needing to login to their Basecamp account just to send a quick response.
- Basecamp's search feature could use some filtering. For example, I should be able to just search files or to-do lists.
- I wish that the main projects page had more information about each project, specifically what date it started, how many people are in the project, and if there are any upcoming deadlines. While you can find this information currently, it's in several different areas. The start date in particular is a pain to find.
- For projects with a lot of files, I would appreciate a feature that allowed sorting them into categories or some sort of hierarchical grouping. Currently they are all together with the most recently-discussed files appearing first and older ones one another page.
- While it's difficult to quantify, Basecamp has had a very positive ROI for my business. It helps tick up my status as a professional another notch just due to the fact that I require my clients to use it.
- Basecamp also allows me to keep better track of deadlines, thus more of my projects have been on-time since I started using it. Not only that, but my clients now have a clearer understanding of how deadlines work and what can cause delays, especially since those delays are often due to lack of feedback on the clients' part. When there are delays, clients are much more understanding since it's obvious the ball is in their court and my hands are tied.
- Because Basecamp helps keep both me and my clients on task with assigned due dates, I find that I'm turning over projects faster, which in turn means I can take on new clients sooner. In 2014 I launched 50% more websites than the previous year, in no small part thanks to Basecamp keeping everyone on task.
- Project Management - Working with external clients to keep projects on task and sharing documents between various parties involved
- Internal Task Management - For internal tracking of various client to-do lists. The internal Basecamp project is maintained by direct staff and support staff to keep all lists in one spot, accessible from anywhere.
- Contractor Collaboration - In one case, a client has various external contractors working in concert on one project, located all over the world. A single Basecamp project was setup for assignation of duties and deadlines to the various contractors as they each complete a piece of the workflow.
- Implemented in-house
- To-Do lists; including creating them and assigning them to individuals within the project.
- Uploading files and getting feedback on them.
- Collaborating with team members behind the scene and out of view of clients.
- If you have a lot of projects, I've found that searching for older discussion threads can be annoying.
Great for customer onboarding
- This product is a great way to onboard clients. It's really easy to use both for my team and for our clients. Having templates makes it a snap to setup new projects. I can't see ourselves not using Basecamp now that we've been using it. We've also combined using it with our own tools and we've gamified the onboarding experience.
- I would like to be able to assign tasks to multiple people. I would like to be able to update multiple projects at once. I would like to be able to create templates from existing projects.
- Saving 30 minutes per day per team member.
Great white-label product.
- Great white label product if you are an agency that has multiple customers or clients needing a web-browser accessible sandbox for brainstorming, concept tracking, version control, copy deck review and all communication resulting from the creative digital process. It was easy to create templates of repeatable process steps and reduced manual labor/input in regards to a project tracking/timeline perspective. Dates were altered but high level tasks often were the same.
- Our team at the time did not use it for time tracking. It seemed more of a nuisance than a convenience.
- Build client trust since there was 100% visibility/transparency of decisions being made and a record of documentation behind those decisions. Also cut down on client communication on project status since they could log in 24/7 to gain access to the latest meeting notes or presentation materials.
- It was used daily to organize a smart but administratively lazy creative team at an old company I worked at. It kept everyone on task and prioritized issues that required immediate attention across multiple projects.
- Implemented in-house
- Self-taught