Great for customer onboarding
Updated December 19, 2014

Great for customer onboarding

Chad Horenfeldt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Basecamp

  • This product is a great way to onboard clients. It's really easy to use both for my team and for our clients. Having templates makes it a snap to setup new projects. I can't see ourselves not using Basecamp now that we've been using it. We've also combined using it with our own tools and we've gamified the onboarding experience.
  • I would like to be able to assign tasks to multiple people. I would like to be able to update multiple projects at once. I would like to be able to create templates from existing projects.
  • Saving 30 minutes per day per team member.
Overall ease of use. Easy to setup, easy for clients to jump in and start using. We've also seen a dramatic increase in the preparedness of our customers and increased adoption in our product because of Basecamp.
Keep up the great work!

Basecamp Reliability