Overall Satisfaction with Basecamp
We've setup the sandbox environment and have experimented with the use of it for our Project Management teams internally; and, then with the ability to share it with external clients. During our sandbox testing, it allowed us to replace the use of Microsoft Project locally and allowed us to review and communicate on projects remotely as we do not have Microsoft Project Server in place.
- Resource Management/Planning
- Mobile Device Support
- Team Communication & Task Assignments
- Ongoing Support & Training
- While there is an impressive list of third party integrations, some of the tools we use were not represented.
- Would like to see electronic document signing capabilities.
- Increased visibility and communication with the client leads to reduced project risk due to unexpected changes.
- Internal resources are able to see their daily assignments (regardless of their time zone of IST/EST/CST/MST/PST) and be more efficient.
The overall monthly fee/subscription is cheaper than a Microsoft Project (or Project Server). It has a better user experience and online ability to collaborate is what customers expect now.