Basecamp - Online Project Management Colloboration
Jonathan Graham | TrustRadius Reviewer
March 04, 2015

Basecamp - Online Project Management Colloboration

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Basecamp

We've setup the sandbox environment and have experimented with the use of it for our Project Management teams internally; and, then with the ability to share it with external clients. During our sandbox testing, it allowed us to replace the use of Microsoft Project locally and allowed us to review and communicate on projects remotely as we do not have Microsoft Project Server in place.
  • Resource Management/Planning
  • Mobile Device Support
  • Team Communication & Task Assignments
  • Ongoing Support & Training
  • While there is an impressive list of third party integrations, some of the tools we use were not represented.
  • Would like to see electronic document signing capabilities.
  • Increased visibility and communication with the client leads to reduced project risk due to unexpected changes.
  • Internal resources are able to see their daily assignments (regardless of their time zone of IST/EST/CST/MST/PST) and be more efficient.
The overall monthly fee/subscription is cheaper than a Microsoft Project (or Project Server). It has a better user experience and online ability to collaborate is what customers expect now.
This product is well suited for remote project team members working collaboratively on a client engagement. One of the key decisions when evaluating this product is to validate how your team communicates and likes to be informed of tasks, decisions, etc to make sure it's compatible with your team structure and culture for adoption.

Basecamp Feature Ratings

Task Management
7
Resource Management
8
Gantt Charts
8
Scheduling
8
Workflow Automation
6
Team Collaboration
7
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
7
Document Management
5
Email integration
5
Mobile Access
6
Timesheet Tracking
Not Rated
Change request and Case Management
6
Budget and Expense Management
6