A value for its price!
July 07, 2022

A value for its price!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Brand Edge
  • Conversations
  • Connections
  • Insights
  • Local
  • Questions & Answers
  • Sampling

Overall Satisfaction with Bazaarvoice

I currently use the portal and the insights section of the bazaar voice. It is a very quick , comprehensive and easy to use tool and provides up to date information.The platform is super user friendly and their support team is always on the go providing robust service and helping to resolve the user queries. What we work on is generating feedbacks from customers regarding the product that we develop and bazaar voice acts as a consolidated platform to integrate all our data at one point and provide insights
  • Simple User Interface
  • Great tech support team
  • Easy to use features
  • Sometimes it becomes difficult to swap between different use cases
  • Sometimes the User experience can be lacking so can work on improving that
  • Some sections are outdated eg the portal and workbench
  • Insights
  • Workbench
  • Portal
  • It has served as a centralised platform for all our reviews therefore saving time by 25%
  • It helps in organising the thoughts and also helps in getting a clear feedback
  • It is a very easy to use tool so not much time is spent on training
Yotpo meets the same requirements in addition it offers free trails too which bazaar voice is unable to provide. Sometimes the styling part can be a headache in Yotpo so if that is not your main focus area you can definitely try Yotpo.Meanwhile bazaar voice is very professional and its relatively easier to use.

Do you think Bazaarvoice delivers good value for the price?


Are you happy with Bazaarvoice's feature set?


Did Bazaarvoice live up to sales and marketing promises?


Did implementation of Bazaarvoice go as expected?


Would you buy Bazaarvoice again?


Bazaar voice acts a place where we review all our feedback and gain insights from it. This is the most important usecase that we find quite satisfying.Apart from this when we are trying to switch between different use cases it becomes a bit difficult to use. Otherwise its a great product.