Excellent customer experience!
July 19, 2022

Excellent customer experience!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Sampling

Overall Satisfaction with Bazaarvoice

We used Bazaarvoice at Astral Brands for a influencer/consumer product gifting earlier this year for the relaunch of our bestselling product. We were trying to expand our customer reach and have a new set of users try, review and post about our foundation makeup product on their social media to help garner brand awareness. We collaborated with Bazaarvoice to create the packaging and send the mailing.
  • Box design
  • Understanding of brand needs
  • Strategic development of end customer list
  • Personalization
  • Performance
  • Brand storytelling
  • Overall performance
  • Branding
  • Results driven
  • Positive ROI
  • Positive brand awareness
  • Positive end user experience via the sample box
  • Bazaarvoice
I have not used any other service that is similar to Bazaarvoice. They came recommended to me during my last job at my old company and have stuck with them ever since due to overall positive ROI and excellent experience working with their team end to end on customer sample boxes.

Do you think Bazaarvoice delivers good value for the price?


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Did Bazaarvoice live up to sales and marketing promises?


Did implementation of Bazaarvoice go as expected?


Would you buy Bazaarvoice again?


Bazaarvoice is well suited for a brand that is eager to gain brand awareness and recognition amongst a particular group of end users. Bazaarvoice is very well known in their industry and therefore was viewed as a trusted resource for us when selecting who we wanted to partner with for our customer sampling box.