BazaarVoice will help you drive customers to buy your products!
Travis Weed | TrustRadius Reviewer
July 27, 2017

BazaarVoice will help you drive customers to buy your products!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Conversations,Connections,Intelligence,Media

Overall Satisfaction with Bazaarvoice Conversations

It is being used to answer questions asked by our customers that are purchasing through our partner, Home Depot. It is only used by 3 people that have a clear understanding of the ordering process through that channel. The problem this addresses is the connections with customers of out products. They no longer need to reach us by phone only, they can ask a question and be assured that their question is being answered by a Weatherables Pro.
  • Shows reviews
  • Allows instant answers to questions
  • Multiple channel capability
  • Hard to keep up
  • Examples of responses not available
  • Limited mobile capabilities
  • Drives more business
  • Less phone calls for questions
  • Connect with customers on a more digital level
As a company selling at a major channel such as Walmart, Amazon, Home Depot and more, it can be tough to answer and connect with all the customers that shop through those channels. By using Bazaarvoice, you have all of the questions in a simple, easy to read format that let's you and we're questions and respond to reviews of your products. Customers are more likely to purchase a product if their questions can be answered correctly and in a timely manner. Bazaarvoice helps with this.