Big Commerce has brought us Big ROI
March 08, 2016

Big Commerce has brought us Big ROI

Doug Bailey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

SIlver

Overall Satisfaction with Bigcommerce

BigCommerce is our primary sales platform. We sell wholesale and retail online almost exclusively. We have grown exponentially since moving to BigCommerce from basically a hobby business to a full-time operation. The features of BC have allowed us to tackle this growth with minimal issues or growing pains.

Pros

  • Payment system Integration
  • Shipping Platform Integration
  • Product options and variables

Cons

  • Order status customization options
  • Auto generated email customization
  • Improved customer service
  • Faster order fulfillment
I have tried Volusion, 3DCart, Zencart. I have found BigCommerce to offer equal or better features, less bugs, and an all-around better daily experience than any of these at a better price point.
$20,000 to $100,000
Both
BigCommerce offers tremendous features at a price point that works well for the small operation.

BigCommerce Feature Ratings

8.5
Product catalog & listings
9
Product management
9
Bulk product upload
Not Rated
Branding
9
Mobile storefront
9
Product variations
9
Website integration
9
Visual customization
9
CMS
5
9.0
Abandoned cart recovery
9
Checkout user experience
9
10.0
eCommerce security
10
7.7
Promotions & discounts
5
Personalized recommendations
9
SEO
9
10.0
Multi-site management
Not Rated
Order processing
10
Inventory management
10
Shipping
10
Custom functionality
10

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