Exceeding an e-business owner's expectations is SOP at Bigcommerce
April 01, 2016
Exceeding an e-business owner's expectations is SOP at Bigcommerce
Score 10 out of 10
Vetted Review
Verified User
Software Version
SIlver
Overall Satisfaction with BigCommerce
We depend upon it to sell blank, embroidered and screen printed clothing worldwide. As an eCommerce business, we have depended upon the internet to sell and service worldwide. BigCommerce stores our customer contact information and simplifies order quotations and payments. BigCommerce is our hub from which shipping and marketing services are integrated and interfaced.
- Customer support is quick to respond to a wide range of minor and major problems 24/7.
- Innovation is a keystone of how we have attracted and keep customers. We value that attribute in others and love the fact that BigCommerce is SO much the innovator.
- The cost of doing business on the web is very attractive at BigCommerce.
- They seem to go out of their way to bond with their customers.
- I am known as a demanding yet fair person, and know that everyone and every entity is made up of strengths and weaknesses. After thoughtful reflection I shamefully admit that I cannot find any room for improvement in this excellent company.
- Only positive. I have been able to reduce labor costs and improve customer satisfaction by the integrated solution that is BigCommerce.
BigCommerce is the best value for an eCommerce supplier that I have ever had the pleasure (or displeasure) of working with.
$500,000 to $1 million