Big on BigCommerce
April 08, 2016
Big on BigCommerce
Score 10 out of 10
Vetted Review
Verified User
Software Version
SIlver
Overall Satisfaction with BigCommerce
We have an online presence and BigCommerce gives us the ability to handle our websites professionally.
- The website templates are great. Any time I need to or just get bored, I can change the template easily and give our stores a new look.
- Customer service is great. Knowledgeable people who answer your questions quickly and don't treat you as if you don't know what you are talking about.
- It has been rare in over three years that our site has been down for any length of time.
- I wish the carousel templates were a little smaller and that I could load more banners than the 5 available now.
- I have so much trouble trying to get rid of the newsletter request at the bottom.
- I wish I could move around some of the items on the pages without having to hire a designer.
- I would like to grow our online presence but people visit the website and leave. Our conversion rate is lower than it should be.
- Easy to access customer lists for email campaigns and such.
We have tried Yahoo, never again, the templates are boring and listing the products is a nightmare. We just tried 3dcart, again listing the products was not easy and it did not have as many good templates. But most of all, I noticed that most sites for the price we pay for BigCommerce only allow you to list 25 products and some as low as 10 products. With BigCommerce, we can list a lot more than that and still pay a low price.
$20,000 to $100,000