Item: BigCommerce
Rating: 10
Author: Verified User

Overall Satisfaction with BigCommerce

Use Cases and Deployment Scope

I use BigCommerce for my e-commerce business as a platform to sell retail lighting and home decor products. It makes selling online very easy to get started with, and it is easily scalable as [my] business grows.

Pros and Cons

Pros

Technical customer support. It is always quick to talk to an expert on the phone or chat window when I need assistance with my online storefront.
BigCommerce allows for streamlined, simple app add-ons and integrations with our accounting and shipping software.

Cons

It would be great if the product filtering feature were easier to implement.

Integrated eCommerce Management

Online Store
Online Marketplaces (e.g. Amazon, eBay)

With BigCommerce we are able to manage shipping and accounting seamlessly with app integrations, as well as other features like a pop-up ad and chat window.

Return on Investment

BigCommerce makes it easy and simple to manage and navigate multiple storefronts from one admin login.
BigCommerce makes it easy to have a professional website built and running smoothly without spending a lot.

Alternatives Considered

Amazon Webstore

BigCommerce is user-friendly and does not require integration with Amazon listings.

Approximate Annual eCommerce Revenue

$500,000 to $1 million

Using BigCommerce for B2C or B2B eCommerce

Both

Likelihood to Recommend

BigCommerce is well suited for small to medium size businesses that want an e-commerce site without having to spend a sizable amount. That is, with BigCommerce it is relatively quick and simple to build out a respectable site with budget concerns.

BigCommerce Feature Ratings

Comments

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BigCommerce makes commerce easy and no big deal to get started and grow with.

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