BigCommerce, made for BIG Commerce!
February 01, 2017

BigCommerce, made for BIG Commerce!

Chris Celovsky | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with BigCommerce

Saucy's World moved to BigCommerce in July 2015 to host our e-commerce website that we use to sell our brand of CAD/CAM designed gymnastics apparel. We needed a robust, feature rich e-commerce website that not only allowed us to sell our products, but to enhance our visibility online via improved SEO - in both cases, it has come through in flying colours making it easy to add/update/feature products and market our brand in a much better way than our previous website back-end supplier
  • Add/Update/Feature products are done with ease
  • Easy SEO (search engine optimization) of products and their specifications
  • Integration to multiple payment gateways for your customers to choose from
  • Easy integration to multiple shipping solutions
  • Ease of marketing tools to improve conversion to sale
  • More improved recognition of Canadian customers
  • Improved integration to Facebook (specifically the images)
  • Monthly rates for private SSL websites are VERY high (vs. using BigCommerce's general SSL certificate)
  • Online Store
  • Brick & Mortar Store
  • Social Media (e.g. Facebook, Pinterest)
Although we have not started using the plethora of optional tools (some are not designed or allowed for a Canadian audience), we look forward to see what improvements are made to our sales in the coming months.
  • Website updating is effortless even without an enhanced technical background (anyone can use it)
  • New customers are easily attracted by the beauty of the website (both desktop and mobile) and purchase regularly
  • Monthly costs to switch from our previous supplier were on par - we definitely gained more functionality but lost the private SSL benefit
  • Improved SEO raising our awareness to our niche clientele
BigCommerce was suggested as an editor's choice and in personally reviewing it (along with several of the other providers), it stood out as an easy-to-use, well thought-out tool to host our product inventory to sell to our customers.
If you have a brand with multiple products, BigCommerce makes it very easy to add those products to your website and easily integrate multiple payment and shipping solutions to get your products to your customers. The features and optional upgrades only build the functionality of your website and improve its awareness online.

BigCommerce Feature Ratings

Product catalog & listings
9
Product management
10
Bulk product upload
6
Branding
7
Mobile storefront
9
Product variations
9
Website integration
9
Visual customization
9
CMS
6
Abandoned cart recovery
9
Checkout user experience
8
eCommerce security
10
Promotions & discounts
9
Personalized recommendations
8
SEO
9
Multi-site management
Not Rated
Order processing
9
Inventory management
9
Shipping
9
Custom functionality
8