Tried the rest? - Now try the best!
Software Version
Standard
Overall Satisfaction with BigCommerce
We are a BigCommerce partner. We promote BigCommerce exclusively over all other platforms.
Pros
- Inventory management
- Interfacing with third party companies
- Tech Support
- Constantly improving its product offering
Cons
- Faster customer response, that is less hold time for tech support.
- Show an organization tree (flow chart), would be nice of all features offered by BigCommerce and also third parties.
- Better customer solidification needed of customers on their partner portal.
- Online Store
- Brick & Mortar Store
- Online Marketplaces (e.g. Amazon, eBay)
- Social Media (e.g. Facebook, Pinterest)
We use mailchimp and a few others. Where we find it lacking is in the accounting area. We are forced to integrate with QuickBooks which is a real pain. We feel it would be better to have an integrated accounting program so as to be more seamless.
- Because of BigCommerce's SEO features, we are freed up from having to put so much effort into SEO.
- Because of integration into social media, we have more time to work in other areas.
- Because of professional tech support when we encounter an issue we can receive quick answer/fix and be on our way.
$100,000 to $500,000
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