BigCommerce is the on-line shopping best system since "the Earth was flat."
February 08, 2017

BigCommerce is the on-line shopping best system since "the Earth was flat."

Bill Chandler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with BigCommerce

All of our company websites use our main BigCommerce site for all sales of products and services. BigCommerce has never failed us. We accept orders for services 24 hours per day flawlessly. I would recommend BigCommerce to any company. It is the backbone of our business. We are a small company but we have a number of options on our products' sales orders and integrated payment types and BigCommerce is easy to use.

Pros

  • Integration with websites is easy and does not require dedicated domain names. Great when you sell similar products on multiple sites.
  • Credit card processing is easy whether it is Paypal or any other company's services. Easy to turn on and off at setup.
  • Clear understandable invoices. We look totally professional with our invoices.
  • Easy recaps of sales activity for client tax reporting. We deal with realtors and they rely on our records for their sales advertising and promotional costs.
  • Constant updates to our Bigcommerce interface. We like the changes they have made to keep improving the products without interfering with our on-going business.

Cons

  • I like it as it is currently. I cannot actually see any need for improvement.
  • No improvement needed for our needs.
Exporting sales information for accounting is great for our accountant to manage our corporate franchise reports and our sales data.
  • No negative impact. We could not operate without BigCommerce.
  • We migrated from an on-line sales package years ago and we never looked back.
  • We tried several sales programs that really did not pan out. I do not want to mention any by names because they are still viable for many customers. They just didn't work out for us.
BigCommerce has no viable competition in our business. We will never change again. With out a doubt it is the very best.
$20,000 to $100,000
B2B
Any business that sells on-line products or services can get a low-cost option to get their products out the door for active sales. The sales integrate with credit card processors and QuickBooks for accounting and the reports are fully professional. I cannot think of any occasion where BigCommerce would not be an outstanding business tool.

BigCommerce Feature Ratings

10.0
Product catalog & listings
10
Product management
10
Bulk product upload
10
Branding
10
Mobile storefront
10
Product variations
10
Website integration
10
Visual customization
10
CMS
10
10.0
Abandoned cart recovery
10
Checkout user experience
10
10.0
eCommerce security
10
10.0
Promotions & discounts
10
Personalized recommendations
10
SEO
10
10.0
Multi-site management
10
Order processing
10
Inventory management
10
Shipping
10
Custom functionality
10

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