Item: BigCommerce
Rating: 10
Author: Bill Chandler

Use Cases and Deployment Scope

All of our company websites use our main BigCommerce site for all sales of products and services. BigCommerce has never failed us. We accept orders for services 24 hours per day flawlessly. I would recommend BigCommerce to any company. It is the backbone of our business. We are a small company but we have a number of options on our products' sales orders and integrated payment types and BigCommerce is easy to use.

Pros and Cons

Integration with websites is easy and does not require dedicated domain names. Great when you sell similar products on multiple sites.
Credit card processing is easy whether it is Paypal or any other company's services. Easy to turn on and off at setup.
Clear understandable invoices. We look totally professional with our invoices.
Easy recaps of sales activity for client tax reporting. We deal with realtors and they rely on our records for their sales advertising and promotional costs.
Constant updates to our Bigcommerce interface. We like the changes they have made to keep improving the products without interfering with our on-going business.

I like it as it is currently. I cannot actually see any need for improvement.
No improvement needed for our needs.

Integrated eCommerce Management

Exporting sales information for accounting is great for our accountant to manage our corporate franchise reports and our sales data.

Return on Investment

No negative impact. We could not operate without BigCommerce.
We migrated from an on-line sales package years ago and we never looked back.

Alternatives Considered

We tried several sales programs that really did not pan out. I do not want to mention any by names because they are still viable for many customers. They just didn't work out for us.

BigCommerce has no viable competition in our business. We will never change again. With out a doubt it is the very best.

Approximate Annual eCommerce Revenue

$20,000 to $100,000

Using BigCommerce for B2C or B2B eCommerce

B2B

Likelihood to Recommend

Any business that sells on-line products or services can get a low-cost option to get their products out the door for active sales. The sales integrate with credit card processors and QuickBooks for accounting and the reports are fully professional. I cannot think of any occasion where BigCommerce would not be an outstanding business tool.

BigCommerce is the on-line shopping best system since "the Earth was flat."

Software Version

Overall Satisfaction with BigCommerce