BigCommerce is the best of all the ecommerce solutions that we could find.
February 10, 2017
BigCommerce is the best of all the ecommerce solutions that we could find.
Score 10 out of 10
Vetted Review
Verified User
Software Version
Standard
Overall Satisfaction with BigCommerce
We use BigCommerce to educate our customers on how our product can help them solve their medical issues. It is used for our entire organization. It also sells our product. It is able to give links to YouTube videos and informational prose explaining our product and the medical environmental issues involved.
- It works.
- Relatively bug free.
- It is usually running and not down.
- It integrates well with our gateway.
- It does NOT have a security issue.
- I would like to see periodic bill capability. However, that would entail saving credit card numbers.
- I would like to see an easier way of posting information on the home page instead of being forced to use a "marketing banner".
- Saving credit cards for later would increase sales.
- Online Store
None yet. We do not yet use other platforms.
- We are using BigCommerce to update to our newest version of our website. Our old website host has many bugs and is unreliable at best.
- We have optimized our new website to attract new customers through better content than our old website.
- We find that BigCommerce is responsive to their customers and this is a big plus.
We used Network Solutions and are disappointed by their buggy software and their unwillingness to fix their bugs. We evaluated Shopify, but did not think they were technical enough. Shopify has more flash though. Squarespace did not offer foreign ordering at that time. 10% of our business is from Europe and Australia, so Squarespace was out of the running.
$100,000 to $500,000