Overall Satisfaction with BigCommerce
- The backend user interface is easy to use and configure.
- Customer service is terrific. My questions always get answered and followup is good.
- The product option tool works just fine too.
- I would like to have an Etsy store integration.
- I have always been an exclusively online business. So I'm not familiar with other methods.
I had previously had a Yahoo store which had transaction charges that were starting to add up. I sought a feature rich solution for a reasonable cost and have stayed because over time, BigCommerce continues to add features.