BigCommerce is the best solution for a small business or startup.
February 10, 2017

BigCommerce is the best solution for a small business or startup.

David Schwartz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with BigCommerce

We're a small company with about 40 products and adding more all the time. BigCommerce keeps the entire process manageable. Also, it makes sales and coupons easy.
  • Adding new products and, in general, supporting existing products is very easy.
  • Setting up a store from scratch is about 2-3 hours, not $5,000 worth of consulting fees.
  • Pricing flexibility is also very easy, as is support for different types of the same product.
  • I wish it interfaced directly with my email list provider so that we did not have to track sales separately.
  • Makes digital delivery easy.
We used a WordPress store to begin with and one about day 5 we said, "There's got to be an easier way." There is help that covers most of your questions and support is readily available.
The best things about BigCommerce are:

  • Ease of set up
  • Adding/Changing items
  • Changing prices, etc.
What it does poorly (actually not at all) is "upsells."

BigCommerce Feature Ratings

Product catalog & listings
10
Product management
10
Bulk product upload
Not Rated
Branding
8
Mobile storefront
Not Rated
Product variations
7
Website integration
7
Visual customization
9
CMS
Not Rated
Checkout user experience
Not Rated
eCommerce security
8
Promotions & discounts
9
Personalized recommendations
3
SEO
3
Multi-site management
Not Rated
Order processing
7
Inventory management
Not Rated
Shipping
7
Custom functionality
Not Rated