Big Commerce Good Alternative to Magento

We migrated from Magento 1 to BigCommerce as we didn't want to go to Magento 2. Currently, about five people in our company of 18 access the BigCommerce platform as other departments don't need to access it. BigCommerce offers a nice platform with many features but to get the most desired features you will have to go with a more pricey plan than just the basic plan. The order management layout is very nice and easy to understand. The BigCommerce gift certificate system is a bit lacking in the sense of you cannot edit or manually create gift cards and will need more development time and money for such options. However, this maybe the case with most of the SAS companies nowadays. We like that the BigCommerce system is managed and we don't have to worry about applying security patches, updates, etc., like we did with the Magento system. Product creation is simple and straightforward. We don't like that there is no system for additional admins such as one "Super Admin" and then "Admin" with different permissions. BigCommerce only has "owner" status and only account is the owner. If you are dealing with software developers that need admin permissions, you will have to turn over your owner admin details or the company cannot access certain parts of the admin panel. Overall, I think BigCommerce is a good fit with companies looking for alternatives to existing systems or companies who plan to have a large product catalog. There are probably better less pricey choices if you plan to sell just a few items.

We have used the open API to integrate a couple of apps that needed custom work.