May 18, 2019
Score 9 out of 10
Overall Satisfaction with BigCommerce
BigCommerce currently supports a couple of our websites. As an e-commerce business, it plays a vital role in delivering quality content and products in a speedy, SEO-friendly manner that our customers have grown to expect. There are some limitations to BigCommerce, if I am being honest, but the overall experience is quite good, and their support team is fantastic.
- Easily silo departments
- Streamlined check out
- Customer reacquisition efforts
BigCommerce scales very well with a growing business. There are instances where it isn't exactly able to communicate effectively with some third-party extensions to aid in the efficacy of some businesses operations but overall the options presented by the product scale well. Overall, I would give the product's overall scalability a 9 out of ten.
A cool aspect of BigCommerce is the ability to choose from different themes available for each framework, be it Blueprint or Stencil. With a little customization, these themes provide a unique experience for each and every customer that comes to your store - and best of all, by having a framework in place it greatly diminishes the amount of work required for you to get that customized look and feel of your site.
Magento: Magento is a competitor with BigCommerce and offers a really compelling platform. To me, the downside with Magento is that it is really labor intensive and costly to get things up & running. In addition to that, the cost of using Magento is daunting. Shopify: Shopify is similar to BigCommerce but I prefer the look and feel of BigCommerce. In addition, their backend, to me, is much more user-friendly and accessible than Shopify's.
Speaking only from the realm with which my experience pertains, BigCommerce is a great option for anyone who is looking for a safe, reliable, and user-friendly e-commerce solution. There are other options out there that may present more capabilities in certain aspects, but for a great overall platform, BigCommerce is a competitive option, especially for someone just starting out.