Item: BigCommerce
Rating: 10
Author: Mike Toger

Use Cases and Deployment Scope

BigCommerce powers our internet platform. We launched the current store last February. We migrated from Magento. The transition was very smooth and faster than expected. BC is so much easier to customize and maintain than our old Magento platform. We are now beginning to use BC as our instore POS with very good initial success.

Pros and Cons

Easy of initial setup
Very easy to customize the look without a look of custom coding
Most needed feature are included with the platform
Very good selection of plugin Apps

The need a way to accept Purchase Orders
There in no way to have Net payment terms in the standard setup
Additional price list must be maintained seperately from the item pricing

Return on Investment

Our order transaction value has risen over 20%
Cost of using BC is much lower than our previous platform, plus we do not have to have separate hosting costs
Reduced costs to maintain and update the website

Scalability

BigCommerce recently migrated all their
accounts to Google Cloud Platform
Redundancy of there servers
Uptime is well above 99.98%
Outstanding Support - Including setup / pre-launch and ongoing

Alternatives Considered

Magento Commerce Cloud (formerly Magento)

Big Commerce advantages:

Lower cost for the service
Lower cost not having to host
Ease of customization
More Apps and APIs
Catalog has more standard options
Much easier to integrate with Google Shopping
WordPress App

Likelihood to Recommend

BigCommerce is very well suited for startup companies to larger enterprise organizations. Their scalability makes them an ideal platform to start on and grow and the business needs change.

The one area that BC is a bit weak on is B2B selling. But they have recognized this and are working on additional function for B2B and wholesale accounts.

BigCommerce - Big Rewards

Software Version

Overall Satisfaction with BigCommerce