Overall Satisfaction with BigCommerce
We use BigCommerce as our etail selling platform. Big Commerce lets our customers see our products to make fully informed decisions before purchase. It is easy to use and lets people think this one person business has an IT department. Customer Service reps are friendly and helpful. They come up with answers to my questions that help my business.
- The Sprout House website looks great and functions well on all platforms.
- It is easy to set-up products and shipping methods.
- BigCommerce has a variety of payment methods so clients can choose which works for them.
- BigCommerce makes my clients think I have a huge IT department, even though it is only me.
- The only feature that did not work well for me was multi-channel selling. It is easier for me to keep the different channels I sell on discreet and not all mixed in with BigCommerce.
- BigCommerce made selling online easier to do.
- Attracts more site visitors
$100,000 to $500,000
I don't use this feature
Before BigCommerce, I used Volusion for about 8 years. But Volusion did not work on other devices besides the desktop computer. With more people using mobile phones and notebooks, BigCommerce is way ahead reaching clients across all platforms.