Excellent ROI with BigCommerce
Updated September 02, 2020

Excellent ROI with BigCommerce

Sprout Lady Rita Galchus | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with BigCommerce

We use BigCommerce as our etail selling platform. Big Commerce lets our customers see our products to make fully informed decisions before purchase. It is easy to use and lets people think this one person business has an IT department. Customer Service reps are friendly and helpful. They come up with answers to my questions that help my business.
  • The Sprout House website looks great and functions well on all platforms.
  • It is easy to set-up products and shipping methods.
  • BigCommerce has a variety of payment methods so clients can choose which works for them.
  • BigCommerce makes my clients think I have a huge IT department, even though it is only me.
  • The only feature that did not work well for me was multi-channel selling. It is easier for me to keep the different channels I sell on discreet and not all mixed in with BigCommerce.
  • BigCommerce made selling online easier to do.
  • Attracts more site visitors
Everything is so easy to do on BigCommerce from getting an order to shipping. I can see using this platform for a very large company.
I don't use this feature
Before BigCommerce, I used Volusion for about 8 years. But Volusion did not work on other devices besides the desktop computer. With more people using mobile phones and notebooks, BigCommerce is way ahead reaching clients across all platforms.
BigCommerce is well suited for selling online. Uploading photos and product descriptions keep my site a place to go for information. Because content is king, I like to have people come to my site not only to make a purchase but to use it as a reference point for research and frequently asked questions.

BigCommerce Feature Ratings

Product catalog & listings
10
Product management
10
Bulk product upload
Not Rated
Branding
10
Mobile storefront
10
Product variations
Not Rated
Website integration
Not Rated
Visual customization
10
CMS
Not Rated
Abandoned cart recovery
10
Checkout user experience
10
eCommerce security
10
Promotions & discounts
10
Personalized recommendations
10
SEO
10
Multi-site management
Not Rated
Order processing
10
Inventory management
Not Rated
Shipping
10
Custom functionality
10