Great option for online stores
September 01, 2020

Great option for online stores

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with BigCommerce

It gives us a unique platform for selling our magic shows. Even though it is not in Spanish, it works just as it is expected. All our clients have said to us it looks professional, simple and clean. All our business is based on online selling, so we depend solely and completely on BigCommerce platform. So far we are happy with the service they provide.
  • You can easily create your product list.
  • You can adopt theme templates for free.
  • It has as SSL certificate.
  • You can easily create coupon codes.
  • Setting the tax section can be time consuming.
  • Some links are not customizable in Spanish language, but if you set it up in English you have nothing to worry about.
  • The costumer service is not very accessible, don't get me wrong, they have a fine costumer service, but the hard thing is to get to it. A lot of steps and rounds.
  • It gives a strong feeling of security to our customers.
  • It allows us to have multiple currencies.
  • The cost is very affordable.
  • Haven't been able to place the Facebook store.
It is great, the scalability of this product is easy and simple, once you get to a maximum amount of sales, it automatically sets your account to the next type of account. So far, we have been able to place 30 different dates on the same product and 4 different product categories.
Currently we are not working with any APIs, at least that I'm aware off, but again, I'm not an expert user and if we are not using it is entirely my fault. Anyhow, I'm not able to give a good feedback for this APIs review section. I will look for it though.
I think it works perfectly for any store that sells physical things like clothes, toys, books, etc. Even some digital downloads, but for shops or companies that sell shows like us, it is a little bit harder to get the optimum configuration, specially when you are starting out. If you can afford to get someone to professionally set and build your store, you'll be alright.

BigCommerce Feature Ratings

Product catalog & listings
8
Product management
9
Bulk product upload
9
Branding
7
Mobile storefront
10
Product variations
10
Website integration
9
Visual customization
6
CMS
9
Checkout user experience
8
eCommerce security
10
Promotions & discounts
8
Personalized recommendations
7
SEO
8
Multi-site management
Not Rated
Order processing
8
Inventory management
10
Shipping
Not Rated
Custom functionality
Not Rated