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BigCommerce Review
October 12, 2019

BigCommerce Review

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Reseller

Software Version

Plus

Overall Satisfaction with BigCommerce

Big Commerce is used by the whole organization and meets our eCommerce needs.
  • Easy product listing.
  • Professional looking website.
  • Easy payment setup.
  • The shipping interface is very rigid and does not meet our needs very well at all. We ship some large and some very small packages. Some of these can be combined shipping and some cannot, but there is no way to differentiate each individual product - only all products.
  • Everything is an additional add-on package.
  • It helps to increase the number of transactions.
  • It helps to reach out to more potential customers.
  • It gave us a more professional looking online appearance.
$500,000 to $1 million
We can add more products at any time.
I don't use this.
Prostores is no longer in business.
The shipping interface is very inflexible and makes it difficult to come up with a workable solution. You can only set up shipping for the entire account and cannot set up shipping for individual products. This is difficult if you have a wide range of sizes or weights of products.

BigCommerce Feature Ratings

6.8
Product catalog & listings
7
Product management
6
Bulk product upload
8
Branding
7
Mobile storefront
8
Product variations
6
Website integration
7
Visual customization
6
CMS
6
8.0
Abandoned cart recovery
8
Checkout user experience
8
8.0
eCommerce security
8
6.7
Promotions & discounts
7
Personalized recommendations
5
SEO
8
5.8
Multi-site management
7
Order processing
8
Inventory management
8
Shipping
2
Custom functionality
4