Makes my one person company look like a 100 person company!
October 12, 2019

Makes my one person company look like a 100 person company!

Mark Fitzgerald | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with BigCommerce

I use BigCommerce as the primary means to sell the products I develop for the quilting market.
  • Customer service - I don't think I have ever had a problem that they could not correct, either immediately or within 24 hours.
  • Problems have been very few.
  • BigCommerce is like an "Apple" product. You don't have to read a 3" thick manual to figure out how to build or change your website - it is very intuitive.
  • I started out with BigCommerce and switched to an industry-specific provider for my website services and my sales went down with the other company. As soon as I switched back to BigCommerce, my sales started going up again. I don't know what they do on the back end (SEO), but it works and gets my company traffic.
  • Hard to think of anything I would ask them for!
  • As a small company, it has allowed me to position my company to appear much bigger, because my website looks and performs professionally, not like a website that has been built by a neighbor's teenager.
Ease of making the changes.
I have not had a need to use the integrations.
Very simply - my sales were much better using BigCommerce - don't know how they do it, but it works!
I am not a really tech-savvy guy - BigCommerce makes me appear to be one!!
If you want to create your own website to sell your products, Big Commerce is easy to use, but still has many, many features.

BigCommerce Feature Ratings

Product catalog & listings
10
Product management
10
Bulk product upload
Not Rated
Branding
Not Rated
Mobile storefront
10
Product variations
10
Website integration
Not Rated
Visual customization
10
CMS
Not Rated
Abandoned cart recovery
10
Checkout user experience
Not Rated
eCommerce security
10
Promotions & discounts
9
Personalized recommendations
10
SEO
10
Multi-site management
Not Rated
Order processing
8
Inventory management
10
Shipping
9
Custom functionality
10