Overall Satisfaction with BigCommerce
BigCommerce was our web platform of choice for our e-commerce retail outlets. We have 3 sites, 1 of which is built for the sole purpose of facilitating marketplace inventory and listings via apps (TradeMe, ebay, amazon -- and in the future, CATCH).
- Support is quick, easy to reach out to, and pretty much always available.
- The dashboard is easy to navigate.
- It's able to handle a large inventory.
- I am now finding that I would like to scale down on a plan and am unable to. Once you are locked into a higher dollar plan it is not flexible, so we are now wasting money. As our focus changes, we require flexibility.
- The apps that we need to update our stores are not available in the BigCommerce APPS Marketplace. I am finding other website building platforms are offering much more technological advancement in the Apps stores, and are becoming increasingly easier to use. This means they are bringing much more to our business.
- As a result, I have had to build 3 new stores for my clients on a different platform.
- In general, it has been good if we focus on the marketing the sites tend to deliver.
- In the case of Marketplace feeds, it has allowed us to cut down on man hours and dollars spent on manual data entry.
$20,000 to $100,000
In regards to linking freight companies, this has worked fine.