BigCommerce is a SCAM
August 06, 2020
BigCommerce is a SCAM
Score 1 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with BigCommerce
I signed up for BigCommerce towards the end of May 2020. When speaking to a sales representative, this platform was going to be so easy to use, and I was going to have an amazing looking website, and it was going to save me and my company money. Sold! So I signed a contract to start working with them.
I then started with buying a template, and quickly realized that with me using their platform, my website was going to look bad. I reached back out to BigCommerce, and they recommended me to reach out to one of their certified developers. After spending a whole week and talking to over 20 different people, the cheapest I could get anything done was for $50,000!! So much for being "easy" and "saving money."
Also, they sell you on that they have all these apps, but what they do not tell you, that a lot of the apps cost an extra 150-300 a month.
We finally found a developer that was within my budget, and they recommended using WordPress/WooCommerce. I came back to BigCommerce and said we were moving to a different platform. They came back and said I owed $15,000.00 to break my contract (even though we have no website, and it's only been active for less than 3 months).
Pretty much BigCommerce is selling a bad product, that you need to pay someone 50K to make it look good. DO NOT GO WITH BIGCOMMERCE. I have had a much better experience with Shopify and WooCommerce. I would recommend either of those before BigCommerce.
I then started with buying a template, and quickly realized that with me using their platform, my website was going to look bad. I reached back out to BigCommerce, and they recommended me to reach out to one of their certified developers. After spending a whole week and talking to over 20 different people, the cheapest I could get anything done was for $50,000!! So much for being "easy" and "saving money."
Also, they sell you on that they have all these apps, but what they do not tell you, that a lot of the apps cost an extra 150-300 a month.
We finally found a developer that was within my budget, and they recommended using WordPress/WooCommerce. I came back to BigCommerce and said we were moving to a different platform. They came back and said I owed $15,000.00 to break my contract (even though we have no website, and it's only been active for less than 3 months).
Pretty much BigCommerce is selling a bad product, that you need to pay someone 50K to make it look good. DO NOT GO WITH BIGCOMMERCE. I have had a much better experience with Shopify and WooCommerce. I would recommend either of those before BigCommerce.
- They are good at selling you.
- Great at getting you to sign a contract.
- Great app selection you need to pay for.
- Price.
- 3-year contracts.
- Ripping off small businesses during the pandemic.
- They have wasted a lot of my time trying to figure out this platform is not for us.
- They have costed me and my company money.
- Not been easy to work with.
Not available
The integrations cost a lot of money, and the digital experience was not easy. If you do it yourself, your website will look terrible.