Try BigCommerce today. Think later.
October 18, 2020

Try BigCommerce today. Think later.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Plus

Overall Satisfaction with BigCommerce

My business is related to e-commerce, particularly within the retail industry. I manage a large catalog of products with a lot of variations. During my research into software, just two candidates reached the final round: Shopify and BigCommerce. I chose BigCommerce after I read about its capacity for handling larger catalogs of products than Shopify.
  • Managing large catalogs of products
  • Integration with a lot of cool apps for enhancing its core capabilities
  • Huge library of very customizable themes, which by the way, have super-fast page load average times
  • Core shipping rules are not very flexible. If you have complex business rules, you probably will need to pay for an app, which of course exists, but then will take from the total revenue of the business on a monthly basis, since the majority of them are not free.
  • Integration with Avalara Tax is cool, but still you will need to manually enter the right tax code for each product. Imagine the pain for a large catalog of products!
  • You will probably need to pay for a theme from a vendor to get some sort of customer service priority and attention to your particular needs. I'm very sure everyone will have one at some point.
  • Improved the interface design times
  • Simplify implementation of payment gateways
  • Ease the integration times with other tools like online chat support
Its core design makes it very customizable with the use of scripts and the ability to change theme code if necessary.
BigCommerce is good for handling large catalogs of products. The search engine is super fast. It is not that good for advanced shipping rules.

BigCommerce Feature Ratings

Product catalog & listings
10
Product management
10
Bulk product upload
10
Branding
10
Mobile storefront
10
Product variations
10
Website integration
10
Visual customization
10
CMS
10
Abandoned cart recovery
10
Checkout user experience
10
eCommerce security
10
Promotions & discounts
10
Personalized recommendations
10
SEO
10
Multi-site management
10
Order processing
10
Inventory management
10
Shipping
5
Custom functionality
10