BigCommerce Review
March 10, 2026

BigCommerce Review

Tyler Jensen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Pro

Overall Satisfaction with BigCommerce

Moved away from Magento because of the work involved with upkeep. Switching to BigCommerce saved me a ton of time from constantly having to update for security. Have had 99.9999% uptime.

Pros

  • Security
  • Speed
  • Ease of use

Cons

  • Returns working for buyer portal
  • Avalara tax exempt connection
  • Ability to tokenize and vault guest checkout
  • It saved me time on upkeep
  • Easy update on frontend
  • Minimized downtime
$10 to $50 million
No issues
We don't
  • Adobe Commerce
  • Magento Open Source
  • Shopify
Less hassle compared to Magento and Adobe commerce. More b2b features compared to Shopify.

Do you think BigCommerce delivers good value for the price?

Yes

Are you happy with BigCommerce's feature set?

Yes

Did BigCommerce live up to sales and marketing promises?

Yes

Did implementation of BigCommerce go as expected?

Yes

Would you buy BigCommerce again?

Yes

You want all the features but don't want to spend weeks on updates. Not as good for a heavy customized site.

BigCommerce Feature Ratings

7.4
Product catalog & listings
8
Product management
6
Bulk product upload
6
Branding
10
Mobile storefront
8
Product variations
7
Website integration
9
Visual customization
8
CMS
5
7.5
Abandoned cart recovery
6
Checkout user experience
9
9.0
eCommerce security
9
7.7
Promotions & discounts
8
Personalized recommendations
6
SEO
9
7.4
Multi-site management
8
Order processing
8
Inventory management
7
Shipping
6
Custom functionality
8

Comments

More Reviews of BigCommerce

  1. Home
  2. eCommerce Platforms
  3. BigCommerce Reviews
  4. User Review of BigCommerce