Yay! Thats Amazing
December 16, 2024

Yay! Thats Amazing

Pravin Kalaiselvan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Express

Overall Satisfaction with Bigin by Zoho CRM

How SaveThem India Foundation Uses Bigin by Zoho CRM
At SaveThem India Foundation, we work on impactful projects in education, healthcare, environment, and women empowerment. Managing donors, volunteers, and multiple initiatives was challenging until we started using Bigin by Zoho CRM.
How Bigin Helps Us:

Donor Management: Tracking donor details and contributions is now easy. Bigin helps us build stronger relationships with personalized updates and follow-ups.
Volunteer Coordination: Assigning tasks and keeping schedules organized for volunteers across locations is smoother with Bigin’s pipeline and activity tracking.
Project Monitoring: Initiatives like 'LearnUp' (education) and 'ShePower' (women empowerment) are better organized. We can track progress and deadlines clearly.
Communication: Integrations with Gmail and Microsoft 365 ensure seamless communication with donors, partners, and team members.

Our Use Case:
We use Bigin to manage donor engagement, monitor project pipelines, plan events like fundraisers, and analyze data. Its simple interface and helpful features save time and keep everything in one place.
Bigin has made our operations more organized and efficient, allowing us to focus on our mission to create meaningful social impact. It’s the perfect tool for growing non-profits like ours!

Pros

  • WorkFlow
  • Database Management
  • Pipelines
  • Email

Cons

  • More forms
  • SMS Marketing
  • WhatsApp
  • Engagement
  • clarity
  • savings
This helped SaveThem India Foundation a better place to work

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

Yes

Advanced Analytics for Large-Scale Operations:For larger organizations with complex data analysis needs, Bigin’s reporting features might feel basic. A more robust CRM like Zoho CRM may be better suited.Highly Customizable Workflows:While Bigin is flexible, it’s designed for simplicity. Organizations needing deeply customized workflows or integrations with niche tools might find it limiting.

Bigin by Zoho CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
9
Contract management
10
Interaction tracking
10
Lead management
10
Email marketing
9
Task management
10
Reporting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Role-based user permissions
10
Single sign-on capability
10
Social data
10
Social engagement
10
Marketing automation
8
Mobile access
10

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