I recommend Bigin by Zoho CRM for small startups
December 16, 2024

I recommend Bigin by Zoho CRM for small startups

Ajil Siva | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Express

Overall Satisfaction with Bigin by Zoho CRM

I wanted a CRM that is lite and easy to use, nothing fancy and which doesn't break my bank, after research I found Bigin to align with my requirements and I am still configuring and exploring the product, setting up automation as well. i would recommend Bigin as its lite and cost effective.

Pros

  • sales pipeline
  • automation emails
  • easy to track progress

Cons

  • Maybe some AI features
  • Sales call reminders
  • source of lead
  • no missed oppertunity
  • track sales progress
  • automation
I am still planning to use it till i get stuck
too cluttered and not so userfriendly

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Bigin by Zoho CRM go as expected?

I wasn't involved with the implementation phase

Would you buy Bigin by Zoho CRM again?

Yes

Its very user friendly and easy to manage, Bigin is lite and had sales pipeline that make it easier to track progress

Bigin by Zoho CRM Feature Ratings

7.0
Customer data management / contact management
Not Rated
Workflow management
7
Opportunity management
5
Integration with email client (e.g., Outlook or Gmail)
7
Contract management
8
Interaction tracking
8
Customer Service & Support ()
Not Rated
7.5
Lead management
8
Email marketing
7
8.0
Task management
8
Reporting
8
7.5
Pipeline visualization
8
Customizable reports
7
5.0
Custom fields
5
5.5
Role-based user permissions
6
Single sign-on capability
5
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Not Rated
Mobile access
Not Rated

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