Zoho BIGIN is just a bigining towards the right direction.
December 11, 2024

Zoho BIGIN is just a bigining towards the right direction.

Manas Kumar Pradhan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with Bigin by Zoho CRM

We are a start-up. Tracking the leads wasn't easy. After using Bigin, we felt excellent about the features. Now, slowly, we are also exploring other Zoho services like Zoho Books, Zoho Project, Zoho People, Zoho Cliq Zoho Sales IQ etc. Overall, the experience is good. Thanks to Zoho for such wonderful services.

Pros

  • Lead management
  • Deal cycles
  • Reports
  • 360 view

Cons

  • In Zoho Books, feels confusing. Need more training
  • 25% increased.
100% satisfied

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

Yes

Reports.

Bigin by Zoho CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Interaction tracking
10
Customer Service & Support ()
Not Rated
9.5
Lead management
9
Email marketing
10
10.0
Task management
10
Reporting
Not Rated
10.0
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
10.0
Marketing automation
10
10.0
Mobile access
10

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