Zoho Bigin - simplify & increase your sales & marketing
January 02, 2025

Zoho Bigin - simplify & increase your sales & marketing

Mustaq Momin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with Bigin by Zoho CRM

We have been using Zoho services last 7 years. Recently to organize our sales lead I have tried Bigin and to my surprise it is super simple to understand and operate. Now my sales lead are well managed and I can focus on the potential customer without missing them. I would recommend this Bigin for its simplicity to operate.

Pros

  • Categorization of lead
  • reminder to follow up
  • highlight the reason for lost order
  • simple to understand

Cons

  • Automated reminder to call the client
  • report on highest enquired product
  • fetching lead from the emails
  • 30% increase in sales
As of now we are very happy with the product, however there is always scope of improvement.
since we are already using Zoho Books and Zoho Inventory, we started using Bigin due to ease of compatibility of interface

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

Yes

It is best suited for small to medium size enterprise

Bigin by Zoho CRM Feature Ratings

Customer data management / contact management
8
Opportunity management
8
Lead management
6
Email marketing
5
Task management
7
Reporting
7
Pipeline visualization
8
Customizable reports
5
Custom fields
2
Role-based user permissions
6
Mobile access
4

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