Simple Clean and Perfect for Growing Businesses
July 15, 2025

Simple Clean and Perfect for Growing Businesses

Pankaj Salunke | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Express

Overall Satisfaction with Bigin by Zoho CRM

I love how minimal yet powerful Bigin by Zoho CRM is. It’s not overloaded with features I don’t need, and it helps me stay focused on deals, contacts, and pipelines. The mobile app is excellent and super handy when I’m on the move. The interface is clean, intuitive, and gets the job done without needing hours of training. It's perfect for small teams who want to act fast.

Pros

  • Draggable Lead Cards
  • Pipeline Visualization
  • Mobile Friendly

Cons

  • Contact Import from Dial List
  • Contact Import from Google Contacts
  • Easy on Pocket
  • For Sales people on field - visualization of pipe line
This is being built on research of many crms, on what i have observed. Plus it is made international, anyone across any industry or country can use it. Plus it is very easy to use. Add on to it is mobile phone friendly. What can keep it a unepidemic solution.
Pipedrive was used but it was [...] expensive. Plus it was not physible when the team grows up. If their is a gap on usage it would make big hot on the monthly budget. Bigin by Zoho CRM is good. Bitrix is [...] complex. Odoo is good, but takes a toll on setup.

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

Yes

It is suitable for small teams where big software implementation is difficult. Say Sales force wont make a point in s small team environment. And being mobile friendly makes it easy for sales people to stay updated. Also the view makes us confident that the sales is happening and deals are in pipeline.

Bigin by Zoho CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Interaction tracking
10
Customer Service & Support ()
Not Rated
10.0
Lead management
10
Email marketing
10
10.0
Task management
10
Reporting
10
10.0
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
10.0
Marketing automation
10
10.0
Mobile access
10

Comments

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